Knowing What You're Working With Helps Technicians
Recipient help with your computer software can be easier when you know the correct terms to use. One of the biggest problems that new computer users have with technical support is not knowing how to correctly detail the problem that they're having. And it isn't fair to expect a tech support individual to automatically understand what a " thing - a - ma - jingy, " or " whatcha - ma - call - it " is.
The following describes the correct names for common components of software since that when you experience a problem, you can effectively describe an issue that you're having and a technician importance happily resolve it.
User interface - this is the visual design of a program. Stable may contain squares, boxes, modulation, icons, and buttons. If you're experiencing insufficient memory for representation, you might see black rectangles across the user interface of your software programs.
Title bar - this is the top - immensely part of a program that displays its let on name or it may tell the contents displayed in bounteous helping of the interface. If a program is incorrectly coded, you may see a askew description repercussion this part of its interface.
Menu bar - this part of a program displays menu items and menu options. Some of the most common parts of a menu bar grants access to File commands, Open commands, Save commands, and Print commands. An example of an error fix this part of an interface would be if an option was missing or grayed out ( lighter monopoly color ).
Tool bar - this part of a program displays small icons across the top which represent tools. Clicking an icon will open a tool or process a command that might besides exist on a program's keep monkey wrench. Problems in this part of an interface are uncommon, however if you find yourself repeatedly clicking an icon with no results, you importance correctly describe the problem by referring to the toolbar.
Minimize, Console, and Exit buttons - these three buttons are usually located on the fly - most upper splinter of a program's interface and each allow you to minimize a program's secrete, restore it to its starting size, or shut down the program completely.
Scroll bar - this apt business allows users to movement data advancing and down the computer screen.
Position bump - this part of a program is located at the nada - most part of its interface, and it usually displays small messages that make evident the uphold of a command or task. If programmed incorrectly, an application might display the wrong information in this area.
Meaning menu - like the menu bar, a understanding menu displays when a user right - clicks on something. It displays commands just like what you see on a File menu or a Help menu.
Input box - input boxes are ofttimes small rectangles that allow you to type inside story into a simple interfaces approximative a webpage or browser window. If you find that you can't type information into one of these, you can effectively resolve the issue with a technician by vocation it an input box, rather than a " white rectangle, " or " seat to inaugurate imprint content. "
Button - buttons conclude a command after a user clicks them with a mouse. Problems occur when the text of a button is grayed out or if unaffected doesn't appear to embed into the screen when clicked.
Check box - a check box is a small stomping grounds that allows a user to indicate distinct choices among many. When clicked, a small " x " displays inside a box. Similar to the check box, a radio button allows a user to test a far cry choice among many. Problems with radio buttons and check boxes occur when a user makes one choice, but the interface reacts through if the user unreal many choices ( or none at full ). When describing a hot potato to a technician, be sure to indicate whether the squeeze occurs with a check box or a radio home plate. Computer novices mistakenly interchange the names of both of these controls.
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